Customers
Hear our customers share their success stories
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Terra Kaffe
A luxury coffee machine manufacturer switched from Zendesk to Kustomer for better visibility into the customer journey to provide a better service experience.
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HexClad
A cookware brand that used Kustomer to maintain high customer satisfaction and loyalty!
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Going
A travel company proves that optimizing their CRM leads to happier, more productive agents, better customer service, and better CSAT scores.
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Makesy
For an online DIY marketplace like Makesy, switching to Kustomer CRM resulted in a customer service experience more tailored to their brand.
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ALEX AND ANI
With Kustomer helping streamlining customer communication, ALEX AND ANI now resolve issues faster and make agents’ lives easier.
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Kin Insurance
Kin Insurance wanted a more unified communication system and customer CRM, and they found the perfect enterprise-level solution in Kustomer.
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Hopper
Discover how Kustomer helped Hopper reduce support software costs and first response times, and boost CSAT with higher quality support.
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AvantStay
AvantStay made the switch to Kustomer to deliver a more personalized customer service experience while improving agent productivity and engagement.
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Glovo
Glovo partnered with Kustomer to centralize customer support operations into a single solution that offers agents all the information they need.
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Nuts.com
Kustomer has enabled Nuts.com to deliver a more personalized customer experience and improve the operational efficiency of their team.
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HopSkipDrive
See how Kustomer analytics and the omnichannel timeline view is improving team efficiency and making a difference at HopSkipDrive.
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UNTUCKit
Increased visibility and efficiency helped UNTUCKit develop meaningful relationships with their customers, one untucked shirt at a time.
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Priority Bicycles
Since switching to Kustomer, Priority Bicycles has increased customer satisfaction by reducing case handling time and improving efficiencies.
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Away
Away uses Kustomer’s platform to work more efficiently when tackling the inbox each day by optimizing to each team member’s strengths.
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Paddle
It’s smooth sailing for Paddle’s Success Operations team after drastic CSAT and SLA attainment improvements with Kustomer.
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Bulletproof
Find out how Kustomer and its integration with Amazon Connect helps Bulletproof achieve a $3 to $4 reduction of cost per contact.
You're in good company
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