Enterprise
The customer support plan for small teams with powerful AI and automations
a month per user
What You Get:
- Multi-Channel Communication
- Voice Provider Integration
- Proactive Service
- Actionable Integrations
- Business Process Automation
- Standard and Custom Reporting
- Multilingual Support
- Satisfaction Measurement and Reporting
- Language Detection
- Sentiment Analysis
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Ultimate
For large teams who want to revolutionize their CX with proactive AI solutions
a month per user
What You Get:
Everything in enterprise, plus…
- Real-Time User Supervision
- Enhanced Routing
- Real-Time Dashboards
- Live Agent Auditing
- Unlimited Collaboration Users
- Sandbox Access
- Extended API Rate Limit
- SAML Single Sign-On
- Set Allowed IP Ranges
- Uptime SLA
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