webinar
Kustomer Quarterly: Winter 2025
Join us for a webinar showcasing our Q4 innovation.
From Insight to Action: AI That Empowers Every Interaction
Join us for the Winter Kustomer Quarterly webinar to explore how our latest innovations turn insight into intelligent action across your entire CX organization. This quarter, we’re expanding the power of Kustomer AI with new capabilities that connect data, evaluation, and execution—so teams can work smarter, faster, and with greater confidence. See how our newest releases help you understand, measure, and elevate every customer interaction, from reporting and testing to daily productivity.
Here’s a preview of what our product experts will cover:
Data Explorer: Ask. Analyze. Act.
A natural language workspace for reporting that lets you ask plain-English questions about your data, uncover patterns, and get actionable recommendations—complete with prompt templates for common analyses.
AI for Reps: Faster, Smarter, More Human.
The next evolution of AI-powered assistance for support teams—featuring streaming answers for near-instant responses, proactive suggestions, and deeper CRM integration for more personalized interactions.
AI Assistants (GA): Intelligence Everywhere.
General Availability of Kustomer AI Assistants—spanning AI Agent, Workflow, Search, and Knowledge Base—to help teams work smarter across the platform. Now with speech-to-text support in Copilot and Timeline.
Kustomer MCP Server: Connecting AI Securely.
Introducing our Model Context Protocol (MCP) Server, enabling structured, monitored data exchange between Kustomer and leading LLMs like Claude and ChatGPT for enterprise-grade trust and compliance.
