Kustomer Blog

Your CX Hub: Insights, Interviews, & Trends

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Kustomer Named a Winner in the 2021 Excellence in Customer Service Awards Featured

Kustomer Named a Winner in the 2021 Excellence in Customer Service Awards

3 Ways Your CX Team Can Nurture Life Long Customer Relationships Featured

3 Ways Your CX Team Can Nurture Life Long Customer Relationships

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Top 8 Customer Service Trends You Need to Know

Top Customer Service Characteristics to Grow the Customer-First Mindset Featured

Top Customer Service Characteristics to Grow the Customer-First Mindset

Top 5 Customer Experience Predictions For 2021 Featured

Top 5 Customer Experience Predictions For 2021

Research: How the Retail Customer Service Landscape Has Shifted Featured

Research: How the Retail Customer Service Landscape Has Shifted

A woman uses her mobile phone to ask questions to a customer service representative.

10 Customer Service Qualities Your Customers Expect

CX Stories From the Frontlines: Increasing First Response Rate by 400% With the Kustomer Platform Featured

CX Stories From the Frontlines: Increasing First Response Time by 400% With the Kustomer Platform

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How Consumer Behavior Is Fueling the Future of Retail CX

The Modern Age of CX Messaging

Get Interactive Report

Customer service agents work in an open office setting.

Better For You: AI Chatbot vs Live Agent?

Introducing Kustomer University, The New Virtual Learning Platform Featured

Introducing Kustomer University, The New Virtual Learning Platform

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How Automation and AI Can Help Your Business Succeed in Customer Service

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